Frequently asked questions

What are Eyelash Extensions?

The process’ of isolating a single lash and applying an extension approx. 1mm away from the base of the isolated natural lash. Classic & Volume Extensions share similar techniques.



Is the procedure safe?

Yes. The procedure is 100% safe, if provided to you by licensed Lash Technicians. Ingredients within the products must be carefully reviewed to ensure correct health regulations are met.



Does it hurt?

The procedure is painless, however due to some products and skin types, this may cause some irritation. Please advise a physician regarding any skin irritations. Do not continue with procedure if client feels uneasy, irritated, or inflation forms.



How long does it take?

Both the Classic & Volume Full Set procedures can take any where from 2 – 4 hours. Anything under an hour iis considered to be rushed, and allows for a higher possibility of error.



Do Extensions harm my natural Lashes?

No. Not at all. If the procedure is completed by a certified Lash Technician, there will be no damage done to your natural lash.



What is a Refill?

After 2 - 3 weeks into your full set, your lashes will not be as full due to natural loss. This is when we are able to reapply more lashes, for a lowered cost! 50% of lashes must still be in place. Removal of lashes is required.



The difference between Full Set & Refill?

A refill requires one to have at least 50% of their lash extensions left



What are Volume Extensions?

The process of isolating a single natural lash, and applying 2 - 10 individual lashes approx. 1mm away from the base of your natural lash.



When can I wear makeup?

After the first 24 hours of your extension we advise to not get them wet. Once the 24 hours has passed, you are able to apply all the make up your heart desires. Must be oil free*